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Why Top Brands Are Switching from Paper to Digital Checklists for Accountability
You’ve probably noticed just how many restaurants are using tablets these days, not just for taking orders, but for back of house duties as well. That is no accident. Measuring your daily checklists has some serious advantages, and seeing them in real time allows...
3 Simple Ways to Improve Order Accuracy in Your Restaurant
Accurate orders are a staple when it comes to amazing customer service in the food industry. When customers get what they're expecting, they'll return to your restaurant time and time again. They're likely to bring friends on those future visits, too, meaning more new...
The 7 Pillars of Restaurant Success: An Introduction
For all the measurements, dates, logs, and numbers that drive your restaurant, revenue per store is the metric that rules them all. If you’re a franchised restaurant, revenue per store is how your brand measures the profitability of the company. If you're an...
What Is Digital Food Safety? A Restaurant Guide
You’ve probably noticed the prevalence of tablets in top-performing restaurants the last few years, most notably with industry leaders like Chick-fil-A. Customers only see this technology when they order, but it’s leveraged in the kitchen by the back of house staff,...
7 Ways Digital Checklists Outperform Restaurant Red Books
Digital checklists are quickly becoming the new standard for top-performing restaurants. Not only do they improve employee efficiency and team accountability, but they give management real-time visibility of their stores. Franchise owners and operators are seeing a...
7 Things That Should Be on Every Restaurant Cleaning Checklist
When it comes to improving employee accountability, there's few measures better than the cleanliness of your store. As consumers, we often assess a restaurant's entire operation based on how clean the dining room and bathrooms are. When you walk into a visibly clean...
How to Train Your Employees to Work Without Asking for Help
The goal of every restaurant or retail store manager is to have a store full of independent, competent employees. These employees know where to go for answers, how to handle unique situations, and can solve problems on the fly. In a perfect world, employees would...
How to Revive Your Restaurant After a Bad Year Part 2: Hot, Fresh Food
In Part 2 of How to Revive Your Restaurant After a Bad Year, we focus on the food you’re serving to customers. To achieve exceptional customer experiences, you need to consistently serve hot, fresh food at every location, every day. Shifting Your Focus to Food...
3 Ways to Improve Accountability for Side Work in Your Restaurant
Here’s a common situation: The morning crew arrives to see that a few items have been forgotten at closing. It puts the team behind by about 30 minutes, but they pick up the slack. It’s not that your morning crew can’t handle these tasks. (They can and do on a...
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